In today’s digital-first world, Video KYC (Know Your Customer) has transformed how we open bank accounts in India. Rolled out by the RBI in 2020 as the Video-Based Customer Identification Process (V-CIP), it lets you complete your KYC entirely over a secure video call—no more trekking to a branch. By verifying your Aadhaar, PAN and other documents in real time, Video KYC makes account opening quicker, entirely paperless, and far more convenient.
How Video KYC Works ?
A bank representative connects with you via live video and asks for your Aadhaar and PAN details. You’ll get an OTP to confirm your identity, then show your original documents on camera. During the call, the official snaps a live photo and captures your signature (usually on a blank sheet of paper). Once that’s done, you’re all set—your account is opened without you ever stepping out of your home.
Benefits of Video KYC
- Convenience: Open a bank account anytime, anywhere, without visiting a branch.
- Speed: Complete KYC in minutes, with accounts often activated within hours or days.
- Security: End-to-end encryption and RBI-compliant protocols protect customer data.
- Paperless: Eliminates physical documentation, making the process eco-friendly.
- Accessibility: Ideal for customers in remote areas or with mobility constraints.
How Video KYC Works
- Initiate Online Application: Visit the bank’s website or mobile app, enter basic details (name, mobile number, email), and provide consent for KYC.
- Aadhaar and PAN Verification: Enter Aadhaar and PAN numbers, authenticate via OTP sent to the Aadhaar-linked mobile number.
- Video Call: Schedule or join a video call with a bank official, granting access to camera, microphone, and location. Show original Aadhaar, PAN, and sign on a blank paper.
- Verification and Activation: The bank verifies details, captures a live photo, and activates the account, sending details via SMS/email.
Requirements: Aadhaar-linked mobile number, PAN card, blank paper, pen, stable internet, and a device with a camera (mobile, tablet, or laptop).
Indian Banks Supporting Video KYC and Online Account Opening
The following Indian banks offer Video KYC and online account opening facilities as of 2025, based on available information:
Bank Name |
Video KYC Support |
Online Account Opening |
Notes |
---|---|---|---|
State Bank of India (SBI) |
Yes |
Yes |
Available via YONO app; for new customers only, single accounts. |
HDFC Bank |
Yes |
Yes |
InstaAccount with Video KYC, operational 10 AM–11:59 PM. |
ICICI Bank |
Yes |
Yes |
Quick process via mobile app or website, full KYC benefits. |
Bank of Baroda |
Yes |
Yes |
Aadhaar OTP-based Video KYC, for new customers only. |
Indian Bank |
Yes |
Yes |
V-CIP via website or IndOASIS app, 10 AM–6 PM. |
Punjab and Sind Bank |
Yes |
Yes |
Supports scheduling, compatible with Chrome, Edge, Safari. |
Bank of Maharashtra |
Yes |
Yes |
For new customers, real-time verification, no zero-balance accounts. |
UCO Bank |
Yes |
Yes |
Available via UCO mBanking Plus and UCOPAY+ apps. |
IDBI Bank |
Yes |
Yes |
Quick process, supports small accounts with relaxed KYC. |
Federal Bank |
Yes |
Yes |
Offers savings and fixed deposit accounts with Video KYC. |
CSB Bank |
Yes |
Yes |
InstaAccount in 5 minutes via Video KYC. |
Jana Small Finance Bank |
Yes |
Yes |
Simple and secure process, full KYC savings accounts. |
Central Bank of India |
Yes |
Yes |
3-step journey, 8 AM–8 PM, initial funding of ₹2000 required. |
Note: Availability and processes may vary. Check the bank’s official website or app for the latest details and eligibility criteria.
Website – https://sbi.co.in/web/personal-banking/accounts/saving-account/savings-bank-account
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