How to check SBI Fastag Balance

How to check SBI Fastag Balance

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How to check SBI Fastag Balance – State Bank of India (SBI) FASTag is a convenient electronic toll collection system that uses Radio Frequency Identification (RFID) technology to enable seamless toll payments across India’s national and state highways. To ensure uninterrupted travel, it’s crucial to regularly check your SBI FASTag balance. This article provides a step-by-step guide on how to check your SBI FASTag balance and answers frequently asked questions to help you manage your FASTag account effectively.

Why Check Your SBI FASTag Balance?

Keeping track of your SBI FASTag balance is essential to avoid disruptions at toll plazas. Insufficient balance can lead to delays or penalties, as FASTag is mandatory for all four-wheeler vehicles in India. Regular balance checks ensure you have sufficient funds for toll payments, making your journeys hassle-free.

How to Check SBI FASTag Balance

There are multiple ways to check your SBI FASTag balance, offering flexibility and convenience. Below are the primary methods:

1. Through the SBI FASTag Web Portal

  • Step 1: Visit the official SBI FASTag portal at https://fastag.bank.sbi.

  • Step 2: Log in using your registered mobile number and password. If you don’t have a password, use the “Forgot Password” link to receive one via SMS.

  • Step 3: Navigate to the “FASTag Balance” section on the dashboard.

  • Step 4: Your current balance will be displayed, along with options to view transaction history.

2. Through the SBI YONO App

  • Step 1: Download the SBI YONO app from the Google Play Store or Apple App Store.

  • Step 2: Log in using your internet banking credentials or register if you’re a new user.

  • Step 3: Go to the “YONO Pay” section and select “FASTag.”

  • Step 4: Choose “Check Balance” to view your SBI FASTag balance.

3. Through SMS

  • Step 1: From your registered mobile number, send an SMS with the text “FTBAL” to 7208820019 for a single FASTag account.

  • Step 2: If you have multiple FASTags, send “FTBAL ” to the same number.

  • Step 3: You will receive an SMS with your current FASTag balance.

4. Through the My FASTag App

  • Step 1: Download the My FASTag app from the Google Play Store or Apple App Store.

  • Step 2: Log in using your registered mobile number and OTP.

  • Step 3: Select your SBI FASTag account to view the balance and transaction details.

5. Through Customer Care

  • Step 1: Call the SBI FASTag customer care number at 1800-11-0018.

  • Step 2: Provide your FASTag account details or vehicle registration number.

  • Step 3: The representative will inform you of your current balance.

6. At Toll Plazas

  • When passing through a toll plaza, the toll amount deducted is displayed on the reader screen. You can note the remaining balance shown after the transaction.

7. Through Third-Party Apps

  • Apps like Google Pay, PhonePe, or Park+ allow you to check your SBI FASTag balance:

    • Open the app and navigate to the FASTag section.

    • Link your SBI FASTag using your vehicle registration number or FASTag ID.

    • Select “View Balance” to check your current balance.

Benefits of Checking Your SBI FASTag Balance

  • Real-Time Updates: Get instant access to your balance to plan your trips.

  • Convenience: Multiple methods allow you to check your balance anytime, anywhere.

  • Avoid Penalties: Ensure sufficient funds to avoid double toll charges for non-FASTag users or blacklisted tags.

Frequently Asked Questions (FAQ)

1. Is there any cost to check my SBI FASTag balance?

No, checking your SBI FASTag balance is free of charge through all methods, including the web portal, YONO app, SMS, or customer care.

2. What should I do if my FASTag balance is insufficient?

If your balance is low, recharge your SBI FASTag through the SBI FASTag portal, YONO app, My FASTag app, or third-party platforms like Bajaj Finserv, Paytm, or Park+. You can use net banking, debit/credit cards, UPI, or visit an SBI branch or Point of Sale (POS) location for cash recharges.

3. What happens if my FASTag is blacklisted?

A FASTag may be blacklisted due to insufficient balance, unverified KYC, or issues like vehicle-tag mismatch. To resolve this:

  • Check the reason by calling 1800-11-0018.

  • Recharge your account if the balance is low.

  • Update KYC details if required by visiting an SBI branch or POS location.

  • Ensure the tag is properly affixed to the vehicle’s windshield.

4. How can I view my SBI FASTag transaction history?

Log in to the SBI FASTag portal or YONO app and navigate to the “Transaction History” or “Statements” section. You can also use the My FASTag app to view your toll payment history.

5. Can I check someone else’s SBI FASTag balance?

Yes, you can check another person’s FASTag balance if you have their vehicle registration number or FASTag ID and access to the registered mobile number for OTP verification.

6. What documents are required to purchase an SBI FASTag?

To buy an SBI FASTag, you need:

  • Vehicle Registration Certificate (RC).

  • KYC documents (Aadhaar, PAN, passport, voter ID, or driver’s license).

  • A passport-sized photograph.

7. What should I do if my FASTag is not read at a toll plaza?

If your FASTag is not scanned:

  • Ensure it is properly affixed to the windshield.

  • Check for physical damage and request a replacement by calling 1800-11-0018.

  • Contact the toll plaza helpline (1033) for assistance or to report issues.

8. How long is an SBI FASTag valid?

An SBI FASTag is valid for 5 years from the date of issuance. You need to recharge it based on your usage.

9. What should I do if an incorrect amount is deducted at a toll plaza?

Contact SBI FASTag customer care at 1800-11-0018 or email [email protected] to report the issue. The bank will raise a query with the National Payments Corporation of India (NPCI) to investigate and refund any erroneous deductions.

10. Can I get a refund for my SBI FASTag balance?

Refunds are not typically processed for recharges, but if you close your FASTag account or replace a damaged tag, the remaining balance can be transferred to a new tag or refunded after verification. Contact customer care for assistance.

Visit : https://postofficefd.com/central-bank-of-india-online-account-opening-step-by-step-guide/

Also Visit : https://fastag.bank.sbi