Bank of India (BOI) makes it easy to open a savings account from home using its online platform and Video KYC. In 2025, the bank continues to focus on customer-friendly digital services and a smooth account opening experience. This guide walks you through the steps to open a BOI savings account online and answers common questions along the way. Whether you’re a working professional, student, or NRI, BOI has savings account options designed to suit your needs.
Step-by-Step Guide for Opening a Bank of India Account Online
Prerequisites
Before starting the online account opening process, ensure you have the following:
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A smartphone or laptop with a working camera, microphone, and GPS-enabled location services for Video KYC.
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Aadhaar card linked to a registered mobile number for OTP-based e-KYC.
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PAN card (mandatory for account opening).
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A stable internet connection.
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A blank sheet of paper and a pen (preferably blue or black ink) for Video KYC signature verification.
Steps to Open the Account
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Visit the Bank of India Website
Go to the official BOI website (bankofindia.co.in) or the dedicated online account opening portal at https://applyonline.bankofindia.co.in. Alternatively, use the BOI Mobile Omni Neo app, available on Play Store or iStore, to initiate the process. -
Select Account Type
Choose the type of savings account that suits your needs, such as:-
Star Savings Account: A standard account with a minimum balance of ₹2,000 (urban/metro), ₹1,000 (semi-urban), or ₹500 (rural).
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Star Diamond Savings Account: For high-net-worth individuals, requiring a minimum balance of ₹1,00,000, offering premium benefits like free locker services.
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Star Basic Savings Bank Deposit Account: A zero-balance account for individuals with limited KYC, with restrictions on maximum balance (₹50,000) and annual credits (₹1 lakh).
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Star Yuva Savings Account: For young adults aged 18–25, with flexible deposit options and no minimum balance requirement.
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Enter Personal Details
Fill in the online application form with details such as your full name, date of birth, address, email ID, mobile number, and nominee information. Ensure all details match your Aadhaar and PAN card to avoid verification issues. -
Submit KYC Documents
Upload scanned copies or enter details of your Aadhaar and PAN card for e-KYC verification. You may also need to provide additional documents like a voter ID, driving license, or passport if requested. Some documents may require self-attestation (signing on each page). -
Complete Video KYC
Initiate the Video KYC process, available between 8 AM and 8 PM on bank working days. You can opt for instant verification or schedule a slot:-
An agent from BOI’s Video KYC hub will connect via video call.
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Show your original PAN card and Aadhaar card.
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Sign on a blank sheet of paper in front of the agent for signature verification.
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The agent may ask random questions to confirm your identity.If the call is made after 6 PM, a link will be sent to your registered email to initiate the Video KYC the next day without re-entering details.
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Initial Funding
After Video KYC approval, you’ll receive a payment link via SMS or email to fund your account with an initial deposit (minimum ₹2,000 for most accounts, except zero-balance accounts like Star Basic). Funds are credited within 48 hours of successful payment. -
Receive Account Details
Upon successful verification and funding, BOI will send your Customer ID and account number via SMS and email. A digital welcome kit with account details and nomination information will also be provided. A debit card and cheque book will be dispatched to your registered address within 15 days. You can activate internet banking and mobile banking using the Green PIN facility.
Post-Account Opening
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Activate Digital Banking: Download the BOI Mobile Omni Neo app or register for internet banking at bankofindia.co.in to manage your account. Set up login credentials and a secure PIN for transactions.
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Collect Physical Passbook: While digital statements are available via the Cent m Passbook app, you can visit your home branch to collect a physical passbook if needed.
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Debit Card Usage: Your ATM-cum-debit card (e.g., RuPay or Visa) will arrive within 15 days and can be activated using the Green PIN facility.
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Monitor Transactions: Use the BOI Mobile Omni Neo app for 24/7 access to fund transfers, bill payments, and UPI services.
Features of Bank of India Savings Accounts
BOI offers a variety of savings accounts with distinct features:
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Star Savings Account: Offers 2.75%–3% interest (based on daily balance), internet banking, and debit card facilities. Minimum balance varies by location.
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Star Basic Savings Bank Deposit Account: No minimum balance, ideal for basic banking needs, with restrictions on transactions and balance.
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Star Yuva Savings Account: Tailored for young adults, with benefits like free debit cards and no minimum balance.
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Star Diamond Savings Account: Premium account with higher transaction limits, free insurance coverage, and personalized services.
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NRI Accounts: Non-Resident External (NRE) and Non-Resident Ordinary (NRO) accounts for NRIs, with features like free ATM cards and online banking.
Interest is calculated on the daily balance and credited quarterly. For example, a ₹5 lakh balance at 2.75% interest yields approximately ₹1,130 per month (₹5,00,000 × 30 × (2.75/100) / 365).
Benefits of Bank of India Online Account Opening
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Convenience: Open an account from anywhere without visiting a branch.
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Speed: Account numbers are generated instantly after Video KYC approval.
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Zero Balance Option: Star Basic and Star Yuva accounts cater to those seeking no minimum balance requirements.
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Digital Access: Immediate access to mobile banking, internet banking, and UPI services.
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Secure Process: Video KYC and OTP-based e-KYC ensure compliance with RBI’s KYC norms.
Frequently Asked Questions (FAQs)
1. Is a PAN card mandatory to open a Bank of India savings account online?
Yes, a PAN card is mandatory for online account opening. It must be linked to your Aadhaar card for seamless e-KYC verification. If you don’t have a PAN, you can apply via Form 49A (residents) or Form 49AA (NRIs) through NSDL or UTIITSL.
2. What is the minimum balance required for a Bank of India savings account?
Minimum balance requirements vary:
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Star Savings Account: ₹2,000 (metro/urban), ₹1,000 (semi-urban), ₹500 (rural).
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Star Diamond Savings Account: ₹1,00,000.
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Star Basic and Star Yuva: No minimum balance.
3. Can I open a Bank of India account online without visiting a branch?
Yes, the entire process, including Video KYC, can be completed online. However, you may need to visit a branch to collect a physical passbook if required.
4. What documents are required for online account opening?
You need:
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Aadhaar card (linked to mobile number).
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PAN card.
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Two passport-size photographs (for Video KYC or physical submission).
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Additional ID/address proof (e.g., voter ID, driving license, or passport) if requested. For NRIs, attested copies of passport pages and overseas address proof are required.
5. What is Video KYC, and how does it work?
Video KYC is a virtual verification process where a BOI agent verifies your identity via a video call. You’ll show your Aadhaar and PAN card, sign on a blank sheet, and answer identity-related questions. The process is available from 8 AM to 8 PM on bank working days and takes about 5–10 minutes.
6. Why am I unable to complete Video KYC?
Issues may arise due to:
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Unstable internet or device issues (camera/microphone not working).
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Incorrect Aadhaar-PAN linkage.
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Attempting Video KYC outside operational hours (8 AM–8 PM). Retry within 72 hours without re-filling the application, or contact BOI’s customer care at 1800 103 1906.
7. How long does it take to receive the account number?
After successful Video KYC and initial funding, the account number and Customer ID are sent via SMS and email within minutes.
8. Can NRIs open a savings account online with Bank of India?
Yes, NRIs can open NRE or NRO accounts online. Additional requirements include attested copies of passport pages (name, signature, birth date, issue/expiry date) and overseas address proof, verified by an Indian Embassy or notary public.
9. What happens if I don’t complete Video KYC?
The account opening process remains incomplete, and no account number will be generated until Video KYC is successfully completed. You can retry within 72 hours or schedule a new session.
10. How can I activate mobile banking after opening the account?
Download the BOI Mobile Omni Neo app from Play Store or iStore. Use your Customer ID and account number (received via SMS/email) to register, and activate services using the Green PIN facility provided with your debit card.
Also visit : https://bankofindia.co.in/savings-account
Also visit : https://postofficefd.com/step-by-step-guide-to-opening-a-canara-bank-account-online/